Front Desk Hospitality Professional
4 days ago
Enhance your career in hospitality by joining our team as a Front Desk Hospitality Professional at Treasury Brisbane.
We are seeking an individual who is passionate about delivering exceptional guest experiences and possesses excellent communication skills.
About the Role:
- Provide outstanding service to guests during check-in, check-out, and throughout their stay
- Manage guest requests and maintain accurate records
- Showcase local knowledge and recommendations to enhance guest experiences
- Ensure seamless check-in and check-out processes for all guests
- Complete daily tasks efficiently and effectively
- Maintain effective communication with internal and external stakeholders
About You:
- Possess a genuine passion for hospitality and creating memorable experiences
- Demonstrate exceptional customer service skills and a commitment to excellence
- Exhibit professional telephone manner and strong interpersonal skills
- Showcase ability to communicate effectively with diverse groups
- Demonstrate high level of organizational skills and computer literacy
- Able to work on a rotating 24/7 roster
- Highly integrity and confidentiality essential
- Prior experience with Opera Front Office System an advantage
What We Offer:
- Competitive salary up to AU$60,000 per annum, depending on experience
- Up to 30% staff discounts across our award-winning venues
- Free buffet meal at our Employee Dining Room
- Laundered uniform provided daily
- Supportive team environment that values diversity and teamwork
- Career development opportunities through The Star Academy
- Inclusive workplace culture that celebrates diversity and promotes growth
About Us:
Treasury Brisbane is a world-class integrated resort that offers a unique blend of luxury, entertainment, and dining experiences. Our iconic building showcases old-world opulence and non-stop excitement of Brisbane's only 24-hour casino.
As part of Echo Entertainment Group, we are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests and positive outcomes for our communities.
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