Front Desk Ambassador

1 day ago


Brisbane, Queensland, Australia Marriott Full time
Unlock Your Potential as a Front Desk Ambassador

We are seeking a dynamic and experienced Front Desk Ambassador to join our team at the Brisbane Marriott Hotel. As a key member of our Front Office department, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of memorable.

About You:

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work well under pressure and maintain a calm demeanor in fast-paced environments. Previous experience working in a similar role is highly desirable, and you should be familiar with property management systems such as OPERA.

  • You will have a proven track record of delivering outstanding customer service, meeting the needs of guests and exceeding their expectations whenever possible.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests alike.
  • Able to work effectively in a team environment, supporting your colleagues and contributing to a positive and productive workplace culture.
  • Familiarity with property management systems, including OPERA, is essential for this role.
What We Offer:

As a valued member of our team, you can expect a competitive salary of $$$58,000 - $65,000 per annum (depending on experience), plus a range of benefits that include exclusive staff discounts on food and beverage and hotel rooms, flexible working hours, and access to ongoing training and development opportunities.

In addition to these benefits, you will also enjoy a comprehensive Employee Assistance Program, paid leave during your birthday month, and the opportunity to receive Employee Referral Incentives. Our commitment to equality, diversity, and inclusiveness means that we welcome applications from individuals from all backgrounds and cultures.

Job Summary:

This is an exciting opportunity for a motivated and enthusiastic individual to join our team and take their career to the next level. If you are passionate about delivering exceptional customer service and have a strong desire to succeed in a fast-paced environment, we encourage you to apply now


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