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Financial Services Claims Associate
2 months ago
JO 13858 | Claims Management Specialist for AU Financial Services
Why consider Remote Staff?
- 100% Remote Work. Enjoy the flexibility of managing your own schedule while maintaining a healthy work-life balance.
- Over 17 years of expertise in the remote employment sector. We have successfully assisted more than 8,000 professionals in the Philippines to build virtual careers with global clients since 2007.
- Attractive and negotiable salary based on your skills and experience.
- Full coverage of Government Contributions Remittance* to SSS, Philhealth, and Pag-ibig. Unlike traditional employment setups that only cover 50%, you will not incur any deductions from your salary.
*Terms and conditions apply.
Employment Type: Full Time / 40 hours per week
Work Hours: 6:30 AM to 3:30 PM Manila Time (9:30 AM to 6:30 PM Melbourne Time)
Key Responsibilities:
- Engage with clients through email and website messaging.
- Gather precise information from clients and facilitate the signing of engagement letters.
- Ensure claims are processed accurately and in a timely manner.
- Oversee the entire claims management process.
- Handle a significant volume of data entry tasks.
- Deliver exceptional customer service to both internal and external stakeholders.
- Conduct analysis, review, and management of claims.
- Coordinate with financial institutions regarding customer insurance claims.
Essential Qualifications:
- 500GB Internal or External Hard Drive + 2-3 years of experience in financial services (such as insurance, banking, collections, back office operations, document processing, or loan processing), Or
- Experience in Email Management or Administrative roles.
- Must possess a 500GB internal or external storage device.