Airfreight Operations Professional

3 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $98,765 - $123,456
Job Overview

We are seeking a Senior Airfreight Operations Specialist to join our team.

Key Responsibilities:
  • Lead customer engagement, addressing queries proactively and escalating high-risk issues.
  • Manage booking execution and documentation, ensuring alignment with client expectations and SOPs.
  • Ensure shipment planning meets or exceeds KPIs through proactive coordination and risk mitigation.
  • Maintain accurate data within the Transport Management System (TMS).
  • Oversee the financial aspects of each job file, including billing and revenue allocations.
  • Lead resolution of claims and disputes, collaborating across functions for timely outcomes.

Qualifications and Skills:

  • Demonstrate core behavioral dimensions: results focus, trust-building, positivity, and collaborative success.

What We Offer:

  • Acknowledgment as a great place to work.
  • Wellbeing initiatives, including an annual fitness subsidy.

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