Operations Manager
3 days ago
Cavpower Cat: A Leader in Caterpillar Dealership
We are the premier Caterpillar dealership for South Australia and Western NSW, with a rich history of 50 years. Our commitment to excellence has enabled us to achieve sustained growth.
About Us:
- Customer Service at an elite level
- L ocated at Gepps Cross SA
- On-site parking available
We have an exciting opportunity for a service-driven individual to supervise the work of a team of technicians and ensure the product support provided to our customers represents outstanding value.
Key Responsibilities:
- Attend to customer enquiries and determine scope of work
- Provide customers with upfront estimates
- Establish timelines for required services or repairs
- Keep customers informed of costs, status, and any changes to the work
- Schedule work to maximize labor resources
- Manage work orders
- Assist with ordering parts and tools for jobs
- Monitor compliance to SHEQ requirements
- Provide technical assistance as needed to ensure timely job completion
Requirements:
- Leadership qualification or experience leading a small team
- Effective communication skills, both written and verbal
- Sound influencing and negotiating skills
- Ability to develop and maintain strong client relationships
- Accurate with high attention to detail
- Mechanical trade or aptitude
- Current driver's license
- Familiarity with CAT and dealer systems (an advantage)
What You Will Get in Return:
In the short term, your passion, skills, and experience will be rewarded with an excellent remuneration package and training. In the longer term, your ambition and outstanding performance can lead to career progression into more senior roles and broader career opportunities.
Career Progression Opportunities:
We're growing – grow with us
Earn an Estimated $120,000 per year
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