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Facilities Operations Manager

2 months ago

Adelaide, South Australia CBRE Full time

At CBRE, we are seeking a skilled Senior Facilities Manager to oversee the efficient operation and maintenance of our commercial properties. This role requires strong leadership skills, with the ability to manage budgets, ensure compliance, and foster positive relationships among tenants and staff.

Key responsibilities include:

  • Customer Engagement & Communication: Develop long-term relationships with stakeholders and maintain high levels of customer service through effective communication with tenants and clients.
  • Property Operations Management: Oversee property budgets, manage operating expenditures, implement operational strategies, and ensure compliance with policies and statutory requirements.
  • Contract Management: Supervise contractors and consultants for various services, review maintenance agreements, and ensure timely completion of capital works while adhering to KPIs.
  • Tenant Liaison: Address tenant inquiries and complaints efficiently, providing clear communication regarding building services and maintenance activities.
  • Administration & Reporting: Manage documentation, prepare budgets, monitor expenditures, and maintain technical records, ensuring all safety and environmental audits are addressed.

In addition to these key responsibilities, the successful candidate will be expected to:

  • Achieve high tenant satisfaction and meet KPIs in facilities management.
  • Manage site operating costs within budget and ensure efficient equipment operation.
  • Ensure minimal disruption and provide timely technical reporting.
  • Adhere to client procedures and laws, manage contractor compliance, and enhance contractor performance.
  • Oversee maintenance schedules and ensure compliance with WHS and environmental standards.

The ideal candidate will possess:

  • Strong interactive service delivery and relationship management skills.
  • Knowledge of statutory legislation related to property operations, including Workplace Health & Safety and Essential Services regulations.
  • Proficient in essential fire safety measures and building services, with superior organizational skills to meet strict deadlines.
  • Ability to manage multiple projects and priorities while demonstrating excellent communication skills.
  • Minimum 3 years of experience in building facilities management, with relevant qualifications and contractor management experience in commercial and industrial settings.

CBRE is committed to diversity, equity, and inclusion. We encourage First Nations People to apply and strive to remove barriers for people with disabilities or long-term health conditions. The salary for this role is approximately $80,000-$120,000 per year, depending on experience and qualifications.