Operations Manager
6 days ago
Operations Executive Role
Tiffany & Co. is seeking a skilled Operations Executive to oversee the Back of House functions, ensuring seamless customer experiences and efficient store operations.
Key Responsibilities:
- Inventory management, including stock control, cycle count accuracy, and shrinkage prevention
- Supervise customer service, repairs, and post-sale offerings
- Coordinate client services, including customer inquiries and stock availability
- Oversee receiving and shipping functions, ensuring local compliance
- Partner with store management to maintain service standards
- Manage, coach, and develop staff
Requirements:
- Tertiary Certificate or equivalent life/work experience
- Minimum three years retail stock management/inventory control experience, preferably in the jewelry industry
- Problem-solving ability, strong customer service ethics, and excellent communication skills
- Proven multi-tasking experience, with the ability to meet deadlines
- Advanced skills in MS Word, Excel, and MIPS
- Flexible working availability, including evenings, weekends, and public holidays
About Tiffany & Co.
Tiffany & Co. is a renowned luxury brand, celebrated for its design innovation and exceptional service. As an Operations Executive, you will be part of a team that honors customers' dreams with style, glamour, and love.
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