Senior Technical Liaison
3 weeks ago
Job Summary
This role serves as the senior technical liaison between OEMs and represents our customers during new product development programs. You will develop strong working relationships with customer technical counterparts to deliver specialized product technical information, manage product specifications, communicate product change information, and resolve complex installation issues.
Key Responsibilities
- Develops strong working relationships with customer technical counterparts to serve as their primary liaison.
- Ensures products are applied and installed correctly to meet customer system requirements and environments.
- Applies technical expertise in product, application, and market knowledge to support product selection and equipment design.
- Leads the translation of customer needs into functional product requirements.
- Serves as a customer/market advocate inside Cummins during new product development programs.
- Provides support and guidance to influence technical direction within a project team.
Requirements
- Advanced customer and stakeholder management skills.
- Excellent collaboration and teamwork skills.
- Good communication skills with an ability to be solution-focused.
- Excellent problem-solving and decision-making abilities.
- In-depth knowledge of power generation technologies.
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