Senior Technical Liaison

2 weeks ago

Wetherill Park, Australia Cummins Inc. Full time

Customer Engineering Product Specialist

This role serves as the senior technical liaison between OEMs and represents our customers during new product development programs.

You will develop strong working relationships with customer technical counterparts to deliver specialized product technical information, manage product specifications, communicate product change information, and resolve complex installation issues.

You will make an impact in the following ways:

  • Develops strong working relationships with customer technical counterparts to deliver specialized product technical information, manage product specifications, communicate product change information, and resolve complex installation issues.
  • Ensures products are applied and installed correctly to meet customer system requirements and environments.
  • Applies technical expertise in product, application, and market knowledge to support product selection and equipment design.
  • Leads the translation of customer needs and "voice of the customer" into functional product requirements to provide input on program-related decisions.
  • Serves as a customer/market advocate inside Cummins during participation in new product development programs, design reviews, and product change request processes.
  • Provides support and guidance to influence technical direction within a project team and continues to develop proficiency in critical areas.
  • Operates as a recognized specialist in a discipline or product area within the immediate team.

Responsibilities:

Skills and Competencies:

  • Advanced customer and stakeholder management skills.
  • Excellent collaboration and teamwork skills.
  • Good communication skills with an ability to be solution-focused.
  • Excellent problem-solving and decision-making abilities.
  • Detailed-oriented and focused on thorough analysis.
  • Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes.
  • In-depth knowledge of power generation technologies.
  • Demonstrated level of relevant work experience, PG, control engineering experience is preferred but not mandatory.
  • Engineering Degree Electrical, mechanical, or mechatronics (dual degree electrical and mechanical) highly advantageous.

Qualifications:

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law.

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