Regional Application Engineer

3 weeks ago


Wetherill Park, Australia Cummins Inc. Full time

Senior Technical Liaison Role

This position serves as the senior technical liaison between OEMs and represents our customers during new product development programs. As a customer engineer, you will develop strong working relationships with customer technical counterparts to deliver specialized product technical information, manage product specifications, and communicate product changes.

Key Responsibilities:

  • Develop strong relationships with customer technical counterparts to serve as the primary liaison for product technical information and product specifications.
  • Ensure correct application and installation of products to meet customer system requirements and environments.
  • Apply technical expertise in product, application, and market knowledge to support product selection and equipment design.
  • Lead the translation of customer needs and 'voice of the customer' into functional product requirements.
  • Serve as a customer/market advocate inside Cummins during new product development programs, design reviews, and product change request processes.

Requirements:

  • Advanced customer and stakeholder management skills.
  • Excellent collaboration and teamwork skills.
  • Good communication skills with an ability to be solution-focused.
  • Excellent problem-solving and decision-making abilities.
  • Detailed-oriented and focused on thorough analysis.
  • In-depth knowledge of power generation technologies.


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