Expert Digital Workplace Professional

2 days ago

Brisbane, Queensland, Australia beBeeDigital Full time $95,000 - $115,000
About Our Digital Workplace Specialist Role

At our organisation, we strive to deliver innovative solutions in cancer care. Guided by five core values - energy, innovation, purpose, connection and nurture - our team is driven to make a difference.

We are seeking an experienced IT professional to join our Infrastructure Team as a Digital Workplace Specialist. This role is ideal for a senior helpdesk or desktop support expert looking to advance their skills in digital workspace technologies.

Key Responsibilities
  • Provide technical support and troubleshooting for our Citrix Virtual Apps & Desktops (CVAD) environment, building expertise in virtualisation and centralised application delivery.
  • Assist with the operation and enhancement of Citrix infrastructure (StoreFront, NetScaler, GSLB, Citrix Cloud, ADM) in a hybrid setup.
  • Gain hands-on experience with Machine Creation Services (MCS), golden image lifecycle, and image management.
  • Support end users with connection, application, and profile-related issues (FSLogix, roaming profiles).
  • Contribute to infrastructure upgrades (VDA rollouts, StoreFront updates, profile enhancements) alongside senior engineers.
  • Develop knowledge of advanced Citrix features such as Federated Authentication Service (FAS) and Azure AD SAML integration.
What We Offer
  • A collaborative team environment with opportunities to learn new technologies and take on bigger challenges.
  • A culture that values innovation, connection, and purpose.
  • The chance to contribute to meaningful work that supports patients and healthcare professionals.

By joining our team, you will be part of a group that makes a significant impact in the field of cancer care.

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