Store Manager Assistant

4 weeks ago


Saint Ives, New South Wales, Australia Sussan Full time

Sussan, a renowned fashion and lifestyle brand, is dedicated to empowering women in Australia through its inspiring collections that promote positivity and inclusivity.

As a committed employer, we strive to create a supportive work environment where our team members can grow professionally and personally. We believe in fostering diversity, equity, and accessibility throughout our organization.

We are currently seeking an experienced Store Manager Assistant to join our dynamic retail team. This role offers a unique opportunity for individuals who are passionate about leadership, customer service, and driving sales growth.

About the Role:

The successful candidate will assist the Store Manager in overseeing all store operations, ensuring seamless management during periods of absence. You will be responsible for coaching and developing the in-store team, identifying sales opportunities, and enhancing customer experiences through excellent service and product knowledge.

This exciting role involves:

  • Supporting the Store Manager in managing day-to-day operations, including supervising staff, monitoring inventory, and maintaining visual merchandising standards.
  • Developing Team Members by providing coaching, guidance, and performance feedback to ensure their growth and success within the company.
  • Driving Sales Growth through effective stock management, implementing promotional strategies, and analyzing sales data to inform business decisions.
  • Delivering Exceptional Customer Service by providing personalized styling advice, responding to customer queries, and resolving any issues promptly.
  • Managing Inventory and Stock Control by receiving new shipments, processing returns, and maintaining accurate records.

Why Join Our Team?

As a valued member of our team, you can expect:

  • A competitive salary package, estimated at $60,000 - $80,000 per annum, depending on location and experience.
  • A comprehensive online training program, followed by in-store coaching to ensure your success in this role.
  • Access to Management Development Programs, designed to equip you with the skills and knowledge needed to excel in leadership positions.
  • An attractive 50% discount on Sussan products, plus opportunities for monthly and seasonal bonuses.
  • Additional discounts across Sportsgirl and Suzanne Grae brands.
  • A flexible roster, offering a 3-day weekend on a fortnightly rotating basis, and no Sunday shifts.
  • Discounted private health insurance through Medibank Private.
  • A referral program, recognizing the value of employee referrals in shaping our team culture.
  • Involvement in Sussan's long-standing partnership with Breast Cancer Network Australia – BCNA.

Sussan Group values diversity, equity, and inclusion, and strives to create a workplace culture that is welcoming and accessible to everyone. If you are passionate about retail management, customer service, and team development, we encourage you to apply for this exciting opportunity.



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