Restaurant Operations Manager

1 month ago


Townsville, Queensland, Australia Frontline Hospitality QLD Full time
About the Role

We are seeking a dynamic Restaurant Manager to lead our fast-paced Quick Service Restaurant (QSR) in Townsville. As a key member of our team, you will be responsible for ensuring efficient service delivery, managing staff, overseeing inventory and stock control, maintaining high food quality standards, and driving customer satisfaction.

Key Responsibilities:

  • Manage day-to-day operations, including staff management, inventory control, and scheduling
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and maintain high food quality standards, ensuring a positive dining experience for customers
  • Lead by example, creating a positive work environment and mentoring your team to reach their full potential
  • Collaborate with the management team to achieve business objectives and drive growth

Requirements:

  • Proven experience in managing a fast-paced QSR or hospitality environment
  • Strong leadership skills with the ability to motivate and develop a high-performing team
  • Expertise in handling day-to-day operations, inventory, and scheduling
  • A passion for delivering excellent customer service
  • Strong financial acumen with experience in managing budgets, profit & loss, and KPIs

What We Offer:

  • Competitive salary package with performance bonuses
  • Opportunities for professional growth and career progression
  • A supportive and energetic work environment
  • Flexible work arrangements to ensure a positive work-life balance

At Frontline Hospitality QLD, we are committed to providing our team members with the tools and support they need to succeed. If you are a motivated and experienced leader looking to take the next step in your hospitality career, we encourage you to apply for this exciting opportunity.



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