Leadership Position in Consumer Experience

1 week ago


Melbourne, Victoria, Australia beBeeProduct Full time $160,000 - $200,000
Key Consumer Product Manager

We are seeking a highly skilled Consumer Product Manager to join our team.

The ideal candidate will have a proven track record of success in managing consumer products, with a strong focus on delivering business outcomes and commercial acumen.

  • Day-to-day responsibility for the performance of the current product set, including uptime and financial performance
  • Work as part of cross-functional team to identify and execute on opportunities and new products

Our company gives you the autonomy to choose the working location that best suits your lifestyle - Office, Hybrid or Anywhere.

This role focuses on the core marketplace experience and its six non-auto verticals, consisting of three main focus areas: Buy, Sell and Apps. It is responsible for managing the consumers buying and selling experience on the retail sites and apps.

What We Offer
  • A place where you can move your career forward, backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
  • Proudly recognised as one of Australia's Best Workplaces by Great Place to Work, a Family Friendly Workplace, a WORK180 endorsed employer for women and WGEA Employer of Choice for Gender Equality.

Key Responsibilities:

  • Contribute as part of the Consumer leadership team to define a medium-term strategy, which opportunities to pursue and how to meet business targets
  • A strong decision maker able to make decisive judgements and bring others along with you

The successful candidate will be a practical operator who can achieve objectives whilst balancing constraints of resources, budget and timelines. They will also be hands-on, commercially focused, a team player and high performer.

We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask.



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