Consumer Experience Specialist

2 days ago

Melbourne, Victoria, Australia beBeeMentalHealth Full time $120,000 - $150,000

Austin Health is a major provider of tertiary health services, education and research across multiple campuses in Melbourne.

The organisation is renowned for its world-class research and specialist work in various fields.

Consumer Consultancy Role:

This leadership position supports the planning and implementation of recommendations from the Royal Commission into Mental Health services.

The successful applicant provides expert advice and consultation regarding consumer experience to teams and services within the Adult Directorate of the Mental Health Division.

The position requires an enthusiastic and motivated individual with direct personal experience as a consumer of the Victorian Public Mental Health system.

Key Responsibilities:

  • Provide guidance and support to teams on consumer experience
  • Support the implementation of the Royal Commission recommendations
  • Maintain relationships with key stakeholders within the mental health sector

Work Environment:

A collaborative environment offering ongoing training and development opportunities

Salary packaging and employee assistance program benefits available

We are committed to diversity and inclusion in the workplace.

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