Customer Satisfaction Specialist
5 days ago
This role involves handling customer inquiries regarding product availability and delivery times, processing orders, and resolving customer complaints.
- Deliver exceptional customer service in a fast-paced team environment
- Handle customer quotations, process orders, and resolve customer complaints
- Work collaboratively with the team to achieve sales targets
Naturally a positive and energetic person, you will thrive on delivering customer satisfaction.
Key Responsibilities:- Customer Service Delivery: Ensure timely and effective resolution of customer complaints and queries
- Order Processing: Process customer orders efficiently and accurately
- Team Collaboration: Work closely with the team to achieve sales targets and improve customer satisfaction
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced team environment
- Strong problem-solving and analytical skills
- Opportunity to work in a dynamic and growing industry
- Competitive salary and benefits package
- Opportunities for career growth and development
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