Customer Experience Specialist

4 weeks ago


Sydney, New South Wales, Australia Bare Cremation Full time

Bare Cremation is a technology company revolutionizing the funeral industry by providing exceptional care and support to our customers.

We're looking for a dedicated Customer Experience Specialist to join our team and help us deliver a truly great customer experience.

The ideal candidate will have a passion for helping people in their greatest time of need, a commitment to delivering exceptional care and support, and a strong attention to detail.

Responsibilities will include managing inbound calls from families, arranging logistics with service providers, and providing overarching support to families.

We're a company that values compassion, empathy, and kindness, and we're looking for someone who shares these values.

As a Customer Experience Specialist, you'll have the opportunity to make a real difference in people's lives and be part of a team that's transforming an industry.

Key responsibilities include:

  • Managing inbound calls from families and providing guidance and assistance
  • Arranging logistics with service providers and communicating with families
  • Providing exceptional support to families and ensuring their experience is exceptional
  • Contributing to the development of content and resources to support customers

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

If you're passionate about delivering exceptional customer experiences and making a difference in people's lives, we'd love to hear from you.



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