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Complaints Resolution Specialist
2 months ago
We are seeking highly skilled Complaints Officers to join our team at Workforce Australia for Individuals. As a Complaints Officer, you will play a critical role in managing and resolving complaints in a timely, empathetic, and efficient manner.
Key Responsibilities- Receive and manage complaints from clients and stakeholders
- Investigate and resolve complaints in accordance with organizational policies and procedures
- Develop and implement effective solutions to resolve complaints
- Provide exceptional customer service and maintain a high level of stakeholder satisfaction
- $43-$55 per hour Superannuation
- Full Time Hours, Monday - Friday
- Long-term contract
Workforce Australia for Individuals is a leading provider of employment services. We are committed to delivering high-quality services to our clients and stakeholders. As a Complaints Officer, you will be part of a dynamic team that is dedicated to making a positive impact in the community.
