Healthcare Complaints Officer
1 month ago
Job Summary:
The Assessment Officer is responsible for planning, coordinating and undertaking a range of complaint receipt, assessment and resolution functions and services for the Health and Community Services Complaints Commissioner (HCSCC).
Key Responsibilities:
- Provide a responsive first point of contact service to consumers, clients and health services in relation to complaint enquiries under the Health and Community Services Complaints Act 2004 (the Act).
- Identify and analyse complex complaints and provide expert advice, assistance and information.
- Coordinate and conduct preliminary inquiries, including analysing complaint-related information, undertaking negotiation and facilitation processes with all parties, and advising complainants and service providers of outcomes.
Requirements:
- A National Police Certificate (NPC) for employment involving no contact with vulnerable groups is required for this position.
- Immunisation requirements apply to this position.
Working with SA Health:
SA Health promotes diversity and flexible ways of working. Applicants are encouraged to discuss flexible working arrangements for this role.
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.
-
Complaints Resolution Specialist
3 weeks ago
Adelaide, South Australia SA Health Full timeThe Assessment Officer is a key member of the Health and Community Services Complaints Commissioner (HCSCC) team, responsible for planning, coordinating, and undertaking complaint receipt, assessment, and resolution functions.Key responsibilities include providing expert advice, assistance, and information to consumers, clients, and health services in...
-
Healthcare Professional
1 week ago
Adelaide, South Australia SA Health Full timeOverviewThe SA Health department is seeking a skilled Assessment Officer to join their team. This role involves planning, coordinating and undertaking various complaint receipt, assessment and resolution functions and services for the Health and Community Services Complaints Commissioner (HCSCC).Job DescriptionThis Assessment Officer position requires strong...
-
Healthcare Business Development Specialist
2 weeks ago
Adelaide, South Australia Healius Full timeWe are seeking a highly motivated and experienced Medical Liaison Officer to join our team at Healius Ltd. in Adelaide, Australia.Job Description:This is a full-time position based in Adelaide, offering a competitive salary (approximately $80,000 - $120,000 per year), plus superannuation and car allowance.The successful candidate will act as the bridge...
-
Adelaide, South Australia Central Adelaide Local Health Network Full timeAt the Central Adelaide Local Health Network, we are seeking a skilled Simulation Suite Technical Officer to join our team.About the RoleThis is an exciting opportunity to contribute to healthcare education by facilitating innovative simulation-based training and supporting the CALHN Medical Education Unit.As a Simulation Suite Technical Officer, you will...
-
Healthcare Professional
1 week ago
Adelaide, South Australia SA Health Full timeJob DescriptionCompany Overview:The South Australian public sector promotes diversity, equity, and inclusive practices.Salary:$84,522 to $94,003 per annum – ASO5 – Full Time / Term Contract up to 12 Months*Job Responsibilities:We are seeking a skilled Assessment Officer to join our team in the Health and Community Services Complaints Commissioner (HCSCC)...
-
Healthcare Business Development Manager
7 days ago
Adelaide, South Australia Healius Full timeWe are a leading Australian healthcare company seeking an experienced Business Development Manager to join our team. As a Business Development Manager, you will play a key role in driving revenue growth and promoting our services to healthcare professionals.About the RoleDevelop and execute comprehensive territory plans to deliver revenue growth and meet...
-
Medical Liaison Officer
3 weeks ago
Adelaide, South Australia Healius Full timeJob Role:As a Medical Liaison Officer at Healius, you will act as a bridge between our business and healthcare professionals. Your primary responsibility will be to deliver revenue growth and promote our pathology services to local referrers through strategic marketing and sales initiatives.Key Responsibilities:Manage and develop current referrer...
-
Administrative Officer
3 weeks ago
Adelaide, South Australia SA Health Full timeJob DescriptionSA Health is seeking a skilled Administrative Officer to join our team in Central Adelaide. As a key member of our healthcare team, you will be responsible for providing exceptional customer service, coordinating appointments, and maintaining accurate records.About the RoleCoordinate patient appointments and maintain accurate recordsProvide...
-
Healthcare Support Officer
4 weeks ago
North Adelaide, South Australia Calvary Care Full timePatient Services Role OverviewWe are seeking a skilled and customer-focused individual to join our team as a Patient Services Officer at Calvary North Adelaide Hospital. This is a casual position available for applicants who are passionate about delivering exceptional patient care and support.Key Responsibilities:Patient admissions and dischargesData Entry...
-
Administrative Officer
7 days ago
Adelaide, South Australia Central Adelaide Local Health Network Full timeAbout Central Adelaide Local Health Network">We are a unique public healthcare organisation serving health consumers and providing specialist clinical services to the health system in South Australia. Our network encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy.Our mission is to improve the health and well-being of...
-
Healthcare Administration Support Officer
4 weeks ago
Adelaide, South Australia Women's and Children's Health Network Full timeAbout the OpportunityWe are seeking a skilled and compassionate Healthcare Administrator to join our Paediatric Medicine team as a Ward Clerk. This role is responsible for providing front-line ward service, including directing visitors and maintaining good public relations. The ideal candidate will have a comprehensive knowledge of office operations and...
-
Risk Management and Quality Officer
4 days ago
Adelaide, South Australia Calvary Care Full timeAbout the RoleThe Risk Management and Quality Officer will play a vital role in supporting the Clinical Governance systems at Calvary Care, ensuring they align with the strategic direction and daily operational processes. This position requires strong communication skills to engage with staff, consumers, and departmental managers.Key...
-
CALHN Simulation Suite Technical Officer
2 weeks ago
Adelaide, South Australia SA Health Full timeAbout the RoleWe are seeking a skilled and motivated Simulation Suite Technical Officer to support the CALHN Medical Education Unit in facilitating innovative simulation-based education and training.In this role, you will play a crucial part in enhancing interprofessional learning, ultimately improving safety and quality in healthcare delivery. Your...
-
Administrative Officer
2 days ago
Adelaide, South Australia SA Health Full timeAbout the OpportunityWe are seeking a highly skilled and organized Administration Officer to join our team at SA Health. This is an exciting opportunity to work in a dynamic environment, providing administrative support to ensure the smooth functioning of our division.The successful candidate will be responsible for providing confidential secretarial,...
-
Adelaide, South Australia Calvary Care Full timeAn exciting opportunity has become available for a Registered Nurse / Midwife Level 2 to work in the role of Risk, Safety and Quality Officer.We are seeking an experienced professional to join our team at Calvary Care, one of Australia's largest healthcare providers. As a Risk Management and Quality Improvement Officer, you will play a critical role in...
-
Adelaide, South Australia Central Adelaide Local Health Network Full timeAbout the RoleWe are seeking a highly skilled and motivated Simulation Suite Technical Officer to join our team at Central Adelaide Local Health Network. In this dynamic position, you will play a crucial role in supporting innovative simulation-based education and training. Your expertise will help enhance interprofessional learning, ultimately improving...
-
Medical Liaison Officer
4 weeks ago
Adelaide, South Australia Healius Full timeWe are seeking a highly skilled Medical Liaison Officer to join our team at Healius Ltd.About the RoleThe Medical Liaison Officer will act as the bridge between our business and healthcare professionals, responsible for delivering revenue growth and promoting our services to a defined area of local referrers.Key ResponsibilitiesManage and develop current...
-
Medical Records Officer
1 day ago
Adelaide, South Australia SA Health Full timeAbout the RoleWe are seeking a highly skilled Medical Records Officer to join our team at the Women's and Children's Health Network (WCHN) in North Adelaide.Job DescriptionThis is an exciting opportunity to work as part of a multi-skilled team contributing to an efficient and effective Medical Record and Patient Registration service. As a Medical Records...
-
Healthcare System Planner
1 month ago
Adelaide, South Australia SA Health Full timeJob SummarySA Health is seeking a skilled professional to support the planning and coordination of healthcare services. The successful candidate will work closely with various stakeholders to ensure the delivery of high-quality healthcare services.Key ResponsibilitiesManage and coordinate service planning processes and activities to ensure the delivery of...
-
Administrative Officer
1 day ago
Adelaide, South Australia Women's and Children's Health Network Full timeAbout the OpportunityWe are seeking an experienced Administration Officer to join our Women's and Children's Health Network team. This exciting role will provide administrative support to the Women's and Babies division, ensuring the smooth functioning of daily operations.Key Responsibilities:Provide confidential secretarial services to the Women's and...