Complaints Resolution Specialist

Job SummarySuperloop is seeking a skilled Customer Resolutions Representative to join our team. As a key member of our Consumer unit, you will play a crucial role in delivering exceptional customer experiences through effective issue resolution and complaint management.Key ResponsibilitiesRespond to and resolve escalated complaints within agreed...

Dispute Resolution OfficerPlenti is a fintech lender that provides faster, fairer loans by leveraging its smart technology. We are a dynamic and innovative business that is growing strongly, with a focus on delivering better customer experiences and taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...

Dispute Resolution OfficerPlenti is a fintech lender that provides faster, fairer loans by leveraging its smart technology. As a Dispute Resolution Officer, you will play a crucial role in ensuring that our customers receive a fair and reasonable outcome in the event of a dispute.Key Responsibilities:Manage the end-to-end investigation and resolution of...

About the RoleWe are seeking a highly skilled Dispute Resolution Officer to join our team at Plenti. As a key member of our operations team, you will be responsible for managing escalated internal and external complaints, providing exceptional customer service, and delivering high-quality solutions to customers.Key ResponsibilitiesManage the end-to-end...

Job Summary:The Assessment Officer is responsible for planning, coordinating and undertaking a range of complaint receipt, assessment and resolution functions and services for the Health and Community Services Complaints Commissioner (HCSCC).Key Responsibilities:Provide a responsive first point of contact service to consumers, clients and health services in...

Job Title: HSCC - Assessment Officer (ASO5) PoolDepartment: Health and Community Services Complaints CommissionerJob Type: Full-time / Term Contract up to 12 MonthsSalary: $84,522 to $94,003 - ASO5Job Summary:The Assessment Officer plays a crucial role in planning, coordinating, and undertaking complaint receipt, assessment, and resolution functions and...

About the RoleWe are seeking a highly skilled Dispute Resolution Officer to join our team in Adelaide. As a key member of our claims team, you will play a critical role in resolving disputes related to workers' compensation claims.Key ResponsibilitiesProactively resolve matters and work collaboratively with other claims team members to achieve this...

About this roleWe're looking for a highly skilled and compassionate Care Specialist Expertise Lead to join our team. As a key member of our Specialist Care Community, you'll play a crucial role in handling complex and high-profile cases from start to finish.Key responsibilitiesActively handle and investigate complex complaints received internally or...

About the RoleWe are seeking a highly skilled Dispute Resolution Officer to join our team in Adelaide. As a key member of our claims team, you will play a critical role in resolving disputes related to workers' compensation claims.Key ResponsibilitiesProactively resolve matters and work collaboratively with other claims team members to achieve this...

Job Title: Specialist Care Lead - Complex Case CoordinatorJob Summary:Optus is seeking a highly skilled Specialist Care Lead to coordinate complex and high-profile cases from start to finish. The successful candidate will support our experts and coaches, identify trends, network effectively, and apply sophisticated negotiation skills to engage with various...

Employers Mutual is a leading provider of workers' compensation and personal injury claims management services. Our goal is to help injured workers recover and return to work through ongoing support and guidance. We foster a collaborative culture that allows us to invest in our employees and support their long-term careers.The OpportunityWe are seeking a...

About the RoleEML is a leading provider of workers compensation and personal injury claims management services. Our goal is to deliver exceptional support to individuals during their return-to-work journey, fostering a culture of ongoing growth and development.This role offers a unique opportunity to make a positive impact on someone's life every day. As a...

Job SummaryWe are seeking an experienced Administrative Support Specialist to join our SA Leadership Team. The successful candidate will provide broad administrative support, including facility management, report compilation, and customer concern resolution.Key ResponsibilitiesEnsure timely completion of cash sales reconciliation and processing of...

**Key Responsibilities**We are seeking a skilled Customer Service Operations Specialist to join our team. As a Customer Service Operations Specialist, you will be responsible for delivering exceptional customer experiences through effective communication and issue resolution.Responsibilities:Respond to customer inquiries in a timely and professional...

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to provide ongoing support to individuals during their return-to-work journey. We foster a culture of learning and development, allowing us to continually invest in our employees and offer a long-term career at EML.The OpportunityYou will be part of a diverse...

We're not just waiting for the future to happen – we're crafting our own path through innovation and investment. As a key player in our Specialist Care Community, you'll handle complex situations from internal and external authorities, as well as all company platforms, including voice and messaging channels. Your role requires a high level of expertise and...

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

About the Role:We are seeking a skilled and experienced Clinical Leadership Specialist to join our team at Dental Corporation. This is a fantastic opportunity to utilize your clinical expertise and leadership skills in a fast-paced and dynamic environment.As a Clinical Leadership Specialist, you will be responsible for providing clinical and professional...

About the RoleWe are seeking an exceptional Customer Service Representative to join our fast-paced Contact Centre team at SA Health. Your primary role will be to provide outstanding customer service to patients, carers, and the general public via phone and e-channels.\You will be responsible for responding to a variety of customer enquiries, resolving...

Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our Contact Centre team as a Customer Service Representative.As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to a variety of inquiries, and resolving customer...