Service Enhancement Specialist

2 weeks ago

Central Coast, Australia beBeeEmployer Full time $99,000 - $129,000
About the Role
  • Lead enhancements to customer and employer experiences, ensuring quality, person-centered service delivery.
  • Drive team performance to surpass both quality and performance targets.
  • Manage service area financial performance, meeting revenue and margin objectives.
  • Bolster a high-performing workforce through coaching and leadership.
Key Responsibilities Include
  • Strengthen partnerships with local agencies, referral sources, and community stakeholders.
  • Elevate your team's understanding of best practices when working with individuals with disabilities, injuries, or health conditions.
  • Ensure compliance and excel internal and external performance benchmarks.
  • Cultivate Breakthru's values of inclusion, empowerment, and person-centered practice.

Our ideal candidate will demonstrate proven experience in Employment Services, strong commercial acumen, exceptional leadership skills, and a track record of achieving and exceeding targets and KPIs.

We offer a range of benefits, including salary packaging, meals and accommodation, wellbeing days, and career growth opportunities.

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