Operational Roster Specialist

5 days ago

Brisbane, Queensland, Australia beBeeOperational Full time $102,410 - $124,928

Job Role: Operational Roster Specialist

We are seeking a skilled and experienced Operational Roster Specialist to join our team. As an Operational Roster Specialist, you will be responsible for providing expert support and advice on rostering systems, including Infor WFM and integrated ERPs.

Key Responsibilities:

  • Work effectively as part of a dedicated team to ensure the successful and timely resolution of issues for Health and Hospital Services (HHS) using Infor WFM as their rostering solution.
  • Undertake quality assurance processes to ensure data integrity and compliance status within the system. This includes analysis of data and production and circulation of reports to HHS.
  • Respond to and enable Service requests raised by HHS's for items on CTS service catalogue in line with agreed service level agreements.
  • Perform system maintenance activities, complying with established change management procedures and service levels.

Required Skills and Qualifications:

  • Effective knowledge of integrated Enterprise Resource Planning (ERP) solutions, particularly in the area of functional and solution responsibility relating to rostering systems, such as Workbrain or equivalent.
  • Proven customer focus with an emphasis on building relationships, understanding and meeting customer needs, understanding impacts of rostering and prioritisation in the context of the IWFM rostering support team's responsibility and providing a value added service.
  • Proven effective written and verbal communication skills.
  • Demonstrated initiative and drive to achieve and ability to work collaboratively in a team environment.
  • Ability to travel to HHS sites to provide onsite support by negotiation if required.

Benefits:

  • Competitive salaries.
  • 12.75% superannuation.
  • 17.5% leave loading.
  • Employee wellbeing.
  • 38 hour full time work week.
  • Access to 24/7 confidential employee support providers and counsellors including for immediate family members.
  • Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Our Commitment to Equity, Diversity and Inclusion:

  • Ready to apply?

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