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Senior Experience Designer

2 months ago

Sydney, New South Wales, Australia WONGDOODY Full time

About WONGDOODY

WONGDOODY is a leading human experience company that empowers businesses to create meaningful connections with their customers. With a strong presence in multiple regions, including London, Berlin, Amsterdam, the U.S, India, and Australia, we have established ourselves as a trusted partner for innovative solutions.

Our Culture

We pride ourselves on fostering a culture that values collaboration, creativity, and inclusivity. Our team of experts is dedicated to delivering exceptional results, and we recognize that our people are the driving force behind our success.

Job Summary

We are seeking a highly skilled Senior Experience Designer to join our team. As a key member of our design team, you will be responsible for creating customer-focused solutions that meet measurable business objectives. Your expertise will be instrumental in driving the design review cycle and closing on design requirements independently.

Key Responsibilities

  • Design and develop customer-centric solutions that meet business objectives and evolve continuously.
  • Translate business requirements, market research, user needs, and social behavior models into conceptual diagrams, wireframes, visual mock-ups, information architecture diagrams, interaction specifications, and prototypes.
  • Gather qualitative and quantitative user feedback and distill it into insights to create and optimize customer journeys.
  • Lead cross-functional design concept reviews from initial sketches and wireframes to final design.

Requirements

  • 4+ years of experience working at a digital agency as an Information Architect/Experience Designer/Product Designer/UX Designer.
  • Experience in creating mobile, tablet, and web experiences for mid-sized and large organizations.
  • Portfolio of key projects delivered in the past, highlighting your role, deliverables, and successes achieved.
  • Excellent communication skills (both in conversation and in writing) and a portfolio demonstrating strong problem-solving ability in various phases of design and delivery.
  • Familiarity with technical considerations when designing for mobile customer experiences.
  • Ability to work in a fast-paced, sometimes ambiguous environment and drive the design review cycle independently.
  • Experience developing detailed user-interface specifications and design patterns.
  • Collaborative experience with cross-functional teams to deliver multiple successful projects.
  • Ability to travel abroad.
  • A sense of humor.

Bonus Requirements

  • Ability to create functional prototypes for touch screen devices.
  • Experience with designing, setting up, and conducting user testing and research studies.
  • Experience creating digital strategies and content strategies.
  • Experience in the financial sector.
  • Working with remote and international stakeholders and teams.

What We Offer

We provide a comprehensive benefits package, including great health insurance, 401K company match, extended holidays, flexible summer hours, and volunteer time off. You will have the opportunity to work with a talented team and collaborate with top clients in the industry.

Equal Employment Opportunity

WONGDOODY is an equal employment opportunity employer committed to creating an inclusive and diverse workspace. We welcome candidates from diverse backgrounds and are intentional about reflecting the diversity of the world we live in.