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Scheduling Coordinator for Apprenticeship Support
2 months ago
About the Role
The Chamber of Commerce and Industry of WA is on the lookout for a dedicated professional with expertise in appointment scheduling and client management. This full-time, permanent position offers a supportive work environment focused on people and service excellence.
Key Responsibilities:
- Responding to incoming inquiries from clients and providing general guidance.
- Coordinating and scheduling apprenticeship sign-up meetings, ensuring alignment with the availability of our Industry Training Consultants.
- Managing appointment calendars and making necessary adjustments as required.
- Conducting precise data entry and maintaining up-to-date databases.
- Offering advice to clients regarding the apprenticeship sign-up process.
- Making outbound calls to clients as needed.
- Performing general administrative tasks as necessary.
To excel in this position, you will need:
- Experience in a customer service capacity.
- Strong attention to detail.
- Exceptional communication skills, both verbal and written.
- Effective time management abilities, capable of thriving in a fast-paced environment.
- Proficiency in meeting key performance indicators (KPIs).
- A valid National Police Clearance.
About the Chamber of Commerce and Industry of WA
As an independent, not-for-profit organization, the Chamber has been committed to promoting trade and commerce in Western Australia for over 130 years. Our mission is to create an environment where businesses can thrive, and we achieve this by listening to the needs of our stakeholders and advocating for effective policies.
Culture and Benefits
At the Chamber, we pride ourselves on being a high-performing, diverse, and inclusive organization. We are dedicated to supporting your career development and ensuring you have the necessary skills to succeed. Our values of curiosity, respect, and impact guide our recruitment process.
We offer a variety of benefits, including:
- Flexible working arrangements and leave options.
- Access to excellent facilities.
- Confidential counseling services for employees and their families.
- Salary sacrificing options.
- Engagement in social and charitable initiatives.
Commitment to Diversity & Inclusion
The Chamber is proud to be an inclusive employer and encourages applications from individuals of diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and members of the LGBTQIA+ community.
