Technical Team Lead Position

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $160,000
Job Overview

This is a leadership position that demands technical expertise, leadership experience, and business acumen.

Key Responsibilities:
  • Provide ongoing feedback to team members and collaborate with the Escalation Manager on technical resources.
  • Manage administrative tasks such as vacation planning and on-call duty scheduling.
  • Oversee queue management, including prioritizing work and validating entitlements.
Requirements:
  • A minimum of 3-5 years of experience in a Customer Support role and 3-5 years of experience in a leadership capacity.
  • A strong background in IT, preferably in Linux and open-source technologies.
  • Business knowledge and understanding of internal processes.
  • Excellent leadership and communication skills.
  • Availability to start work at an early hour.

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