Technical Team Lead

6 days ago

Sydney, New South Wales, Australia Talent International Full time

australia sydney permanent negotiable- Gladesville Office (4 days on site, 1 day from home, Fridays are team days)
- $160,000 + super
- Parking Available on site
- 3 direct reports

**Role and Responsibilities**:

- Lead the ICT Application Development & Support function by working closely with stakeholders to deliver efficient and timely technical solutions
- Provide technical and people leadership, guidance, and mentorship to the Application Development & Support team
- Chair regular Request Prioritisation stakeholder meetings as part of the overall ICT Delivery Model
- Keep abreast of emerging industry and technical trends for adoption where appropriate

**To be successful in this role you will have**:

- Exceptional and effective personnel management skills - either you have management experience, or you are interested into taking the step up into management
- Understanding of Microsoft technologies, cloud concepts, and ITSM best practices
- Highly developed customer service skills evidenced in representing the organisation through courteous and professional dealings with all stakeholders.
- SDLC development and delivery experience on ServiceNow - demonstrated ServiceNow integration experience
- Experienced in AngularJS, JavaScript, CSS, JSON, and web services.
- Experience with Tableau, Kronos, and Azure Datawarehouse an advantage.

**Additional Information**:

- **Work Environment**:Collaborative and close-knit team with a familial atmosphere.
- **Technical Skills**:Hands-on technical skills, especially with ServiceNow, and a blend of people management.
- **Company Culture**:Family vibe business with a positive and open attitude, focusing on a cultural shift.
- **Working Hours**:Flexible core business hours with work-from-home flexibility and mínimal after-hours work.
- **Success Criteria**:Gain an understanding of business needs, deliver enhancements to the ServiceNow platform, and mentor team members.
- **Interview Process**:Two-stage interview process

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