
Senior Demerit Sanctions Administrator
1 week ago
Drive Change, Connect Communities
We are seeking a skilled and experienced professional to lead the administration of Western Australia's demerit point regime.
The Opportunity
This role involves leading a team responsible for processing disqualifications, licence suspensions, and timely issuance of demerit notices.
You will oversee service delivery agents to maintain high standards of customer service, develop policies and procedures to support operational efficiency, and liaise with stakeholders such as WA Police and the Department of Justice.
About You
To be successful in this role, you will need:
- Proven leadership experience in a high-volume environment
- Strong communication and stakeholder engagement skills
- Experience interpreting legislation and developing policy
- Analytical mindset with problem-solving capabilities
- Desirable: Knowledge of demerit and sanction management processes and systems
What We Offer
A competitive salary, 12% employer contributed superannuation, and flexible working arrangements including working from home or alternate work location.
A bright, modern facility close to transport links with a friendly team environment. Work for an innovative agency with limitless long-term career prospects.
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