Director of Resident Experience

1 week ago

Sydney, New South Wales, Australia beBeeResident Full time $100,000 - $120,000

As a Director of Resident Experience, you will play a pivotal role in shaping the aged care experience for our residents. This dynamic position requires strong leadership skills and a passion for delivering exceptional service.

About the Role

This is a permanent full-time opportunity to make a meaningful difference in the lives of seniors. You will be responsible for developing and implementing strategies that enhance the resident experience, foster a sense of community, and promote overall well-being.

Key Responsibilities
  • To develop and implement effective resident engagement programs
  • To build and maintain relationships with residents, families, and caregivers
  • To collaborate with internal stakeholders to ensure seamless delivery of services
  • To analyze data and insights to inform service improvements
What We Offer

In this exciting role, you will have the opportunity to work with a dedicated team that shares your passion for aged care. Our organization offers:

  • A supportive and collaborative work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
About You

To succeed in this role, you should possess:

  • Proven experience in aged care or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively as part of a team
  • Strong analytical and problem-solving skills
  • Passion for delivering exceptional customer service
Benefits

We offer a comprehensive range of benefits to support your physical, emotional, and financial well-being. These include:

  • A generous leave entitlement
  • Access to employee assistance programs
  • Opportunities for professional growth and development

This is an excellent opportunity to join a forward-thinking organization that values innovation and excellence. If you are passionate about making a difference in the lives of seniors, we encourage you to apply.

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