
Resident Experience Specialist
6 days ago
Student Living Experience Manager
About this role:
You will play a central part in crafting and implementing programmes that elevate student wellbeing, community, and connection. Our aim is to deliver an exceptional living experience for residents.
Key responsibilities:
Design and execute engaging social, wellness, and educational initiatives that cater to resident interests and foster a sense of community.
Lead a team by overseeing casual staff members, including rostering, training, supervising, and tracking performance.
Support resident wellbeing through proactive engagement, incident follow-up, and partnerships with local/university support services.
Build relationships with vendors, contractors, and local businesses to enhance resident life and deliver value-added initiatives.
Manage event budgets, ensure compliance with policies and WHS standards, and capture reporting on attendance, satisfaction, and outcomes.
Collaborate with internal teams to promote events across digital and onsite channels, ensuring alignment with marketing and leasing objectives.
What we're looking for:
You are an energetic, creative, and detail-oriented professional with proven experience in event management, hospitality, or community engagement. You excel in dynamic environments and thrive on leading others. With strong organisational skills and a solutions-driven mindset, you balance creativity with operational discipline.
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