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Customer Service Representative

2 months ago

Blacktown, New South Wales, Australia Workers Lifestyle Group Full time
About the Role

We are seeking a highly motivated and enthusiastic Customer Service All-Rounder to join our dynamic team at Workers Lifestyle Group.

As a key member of our team, you will be responsible for delivering exceptional customer service experiences across our venues, ensuring our members and guests feel valued and supported.

Key Responsibilities
  • Building strong relationships with members and guests from diverse backgrounds
  • Providing assistance with enquiries and requests in a timely and efficient manner
  • Working in our Bar and Gaming Area, including beverage service, TAB, and Keno
  • Maintaining a clean and organized service area
Requirements
  • Previous customer service experience is essential
  • Current RSA and RCG (ARCG qualification is preferred but not essential)
  • Availability to work a range of shifts, including late nights, weekends, and public holidays
  • Bar and gaming service experience is preferred
  • Ability to work in a fast-paced environment
  • Excellent interpersonal skills
What We Offer
  • Competitive casual rate above award rate
  • Employee Enterprise Agreement
  • Free onsite undercover parking
  • Uniforms provided
  • Staff Christmas Party
  • Staff events - Trivia, Paint & Sip, Karaoke
  • Employee Assistance Program - up to 6 sessions annually
  • 25% staff discount with our food vendors Marlos All Day and Lusso Bistro

We are committed to providing a supportive and inclusive work environment that allows our team members to grow and develop their skills.

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.