Customer Service Representative
4 weeks ago
About the Role:
In this exciting opportunity with Workers Lifestyle Group, you will be working in a fast-paced environment as a Customer Service All Rounder. Your responsibilities will include building rapport with members and guests from diverse backgrounds, assisting with enquiries and requests, and delivering great customer service experiences accurately and efficiently.
Key Responsibilities:
- Building rapport with members and guests from diverse backgrounds
- Assisting members and guests with enquiries and requests
- Working in both our bar and gaming area, including beverage service, TAB and Keno
- Maintaining cleanliness of our service areas
Requirements:
- Previous customer service experience is essential
- Current RSA and RCG (ARCG qualification is preferred but not essential)
- Availability to work a range of shifts including late nights, weekends and public holidays
- Bar and gaming service experience is preferred
- Ability to work in a fast-paced environment
- Able to meet the physical requirements of the role including standing for long periods of time
- Excellent interpersonal skills
About Us:
Workers Lifestyle Group is a proud record of achievement, with a strong relationship to its members and the community from which it has grown. Our continuing success is a result of our relevance and value as a recreational, sporting, entertainment and social icon in Sydney's burgeoning west.
Benefits:
- Competitive casual rate above award rate
- Employee Enterprise Agreement
- Free onsite undercover parking
- Uniforms provided
- Staff Christmas Party
- Staff events - trivia, paint & sip, karaoke
- Employee Assistance Program - up to 6 sessions annually
- 25% staff discount with our food vendors Marlos All Day and Lusso Bistro
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