Sales Executive for Groups and Events
6 days ago
Crowne Plaza Melbourne is a premier destination for your next staycation, family holiday, or romantic escape. Our hotel offers a unique blend of big city adventure and relaxation, making it the perfect choice for travelers. Located on the Yarra River, we are steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne's popular cafes and markets.
About the RoleThe Groups & Events Sales Executive role is responsible for delivering exceptional catering and groups business by ensuring seamless end-to-end management from initial enquiry to event finalization. This includes coordinating and finalizing all requirements for Groups & Events business prior to event commencement, with a focus on revenue maximization and conversion.
Key Responsibilities- Manage a range of hotel groups and events business, including weddings, sporting teams, groups, and small corporate meetings.
- Quote and successfully convert new and repeat business for Crowne Plaza Melbourne, with effective relationship building and revenue maximization.
- Ensure timely and personalized quoting to all meeting & group enquiries, with effective follow-up to ensure conversion.
- Minimum diploma in Hotel Management, Sales & Marketing or related field preferred.
- Hotel, Tourism and Hospitality experience preferred.
- Hotel Systems knowledge i.e. Delphi, Opera or similar preferable.
- Demonstrated proven ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the Company.
- Experience in managing multi-stakeholder relationships in a matrix environment which offers an environment of multiplicity, uncertainty, and change.
- Ability to work across multiple diversified business units and market segments.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
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