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Insurance Client Service Specialist

1 month ago


Melbourne, Victoria, Australia AU082 HONAN OPERATING CO PTY LT Full time

Company Overview

We are seeking a talented individual to join our team at AU082 HONAN OPERATING CO PTY LT in Melbourne. This role will be based in the office and involve working on a hybrid schedule.

Job Description

This is an exciting opportunity for a motivated professional to join our Account Executive team. As an Insurance Client Service Specialist, you will work closely with Senior brokers to provide exceptional client service, manage client portfolios, and develop business relationships.

You will be responsible for:

  • Supporting Senior and Principal Account Brokers with portfolio management and administration tasks.
  • Assisting with the development and implementation of risk management and insurance programs that meet client needs.
  • Establishing and maintaining long-term relationships with key decision-makers.
  • Acquiring and maintaining awareness of clients' businesses and insurance needs.
  • Identifying products that benefit clients and meet their needs.
  • Processing invoices, policy accounting information, quotations, premium calculations, policy wording, certificates of currency, and other documentation.
  • Liaising and negotiating with clients, underwriters, and claims managers.
  • Developing a basic technical understanding of relevant classes of insurance and specialist services offered to clients.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Demonstrated experience in the insurance industry.
  • Strong negotiation and problem-solving skills.
  • Excellent communication skills.
  • Motivation for client service and solutions.
  • Proficiency in Microsoft Office.

Benefits

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, as well as opportunities for professional development and career growth within our organization. Our team values creativity, collaboration, and a commitment to excellence.

Why Choose AU082 HONAN OPERATING CO PTY LT?

  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
  • We offer a range of career opportunities and benefits to enhance your well-being.