Business Development Specialist

1 week ago


Sydney, New South Wales, Australia beBeeCustomer Oriented Full time $50,000 - $100,000
Role Overview

You will be part of a dynamic team that aims to achieve business and corporate goals. Your key responsibilities will include supporting the Underwriting department in achieving targets for assigned books of business.

Your Key Accountabilities:
  • Prepare for account reviews with Underwriters/management, demonstrating your knowledge of risk, industry, competitive environment, and our products and capabilities.
  • Manage sales pipelines to identify and develop new business prospects.
  • Provide input on underwriting results, profit analysis, market environment, competitor analysis, and ad hoc reports as required.

You will adhere to appropriate underwriting, compliance, and file documentation standards and workflows to achieve revenue and profit goals.

Service Delivery & Quality Adherence
  • Build good working relationships with local underwriting teams and ensure regular communication with local underwriting management.
  • Monitor and support completion of outsourced processes to ensure agreed service standards and quality levels are met.
  • Participate in meetings with brokers, internal departments, and external advisers to support the Underwriting community.
  • Provide general assistance to underwriters for broker and/or client visits and other administrative duties as agreed with Operations Team Leader/Supervisor.
  • Independently handle requests and queries from customers, coordinating with appropriate departments and staff to resolve first-level customer complaints.
  • Adhere to robust Quality Framework standards and procedures.
  • Work within the framework of our ethical and service standards.
Qualifications
  • Financial and company analysis skills.
  • Competent in Microsoft Office and Outlook, with excellent general computer literacy.
  • Effective communication and interpersonal skills in verbal and written forms.
  • Demonstrated analytical and problem-solving skills.
  • Strong customer service skills and customer-centric attitude.
  • Strong attention to detail and desire to deliver and improve quality.
  • Demonstrated experience working with data sets.
  • Problem resolution and decision-making skills.
  • Ability to work in a team environment and on own initiative.
  • Experience working to deadlines/SLA's.
  • Well-developed analytical and organisational skills.

We celebrate diversity by fostering an inclusive, flexible, and equitable workplace. We offer a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Additional benefits include flexible working arrangements, education assistance, promotion of health and wellbeing, and stock purchasing scheme options.



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