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Operations Manager
2 weeks ago
A leading provider of concrete reinforcing products seeks a skilled professional to oversee the operations of a Trade Service Centre. The successful candidate will be responsible for coordinating centre activities to achieve business goals and objectives.
Key Responsibilities- Establish key performance measures, targets, and activity plans for the Trade Service Centre in accordance with the company's National Service Centre Retail Strategy.
- Monitor market trends to promote and sell new products and services.
- Identify new business opportunities and mutually beneficial partnerships with customers and suppliers.
- Ensure the Service Centre Network delivers superior customer service and achieves business performance objectives.
- Support the Trade Service Centre Network in major customer negotiations.
- Tertiary qualification in an appropriate field of study or equivalent work experience.
- 5+ years of Trade/Wholesale Sales experience in a building material/accessory business environment.
- Ability to lead teams to deliver superior customer service and achieve business performance objectives.
- Ability to leverage relationship opportunities to generate sales.
- Exceptional organisational skills.
- Exceptional customer service and communication skills.
