Regional Manager

1 week ago


Hawthorn, Victoria, Australia Lovisa Full time
Lead a Team of Fashion Retail Professionals

Lovisa is a leading fast-fashion jewelry retailer with a global presence. We're seeking a skilled Regional Manager to lead our store teams and drive business growth.

Key Responsibilities:
  • Manage a portfolio of 6-10 stores, ensuring excellent customer service and sales performance.
  • Develop and coach a high-performing team, focusing on customer satisfaction and employee engagement.
  • Lead store managers in all aspects of store operations, including visual merchandising and inventory management.
  • Achieve monthly retail budgets and manage expenses effectively.
  • Implement shrinkage control measures and coach teams to manage stock effectively.
  • Oversee recruitment, rostering, and wage management for store teams.
  • Promote customer service excellence and identify areas for improvement.
  • Ensure store presentation meets the highest standards.
  • Attract, recruit, and induct new team members, focusing on succession planning.
Requirements:
  • Multi-site management experience in a fashion retail environment.
  • Ability to perform in a fast-paced, high-volume retail environment.
  • Strong people management skills and performance management expertise.
  • Excellent planning and organizational skills.
  • Strong commercial awareness and a proven track record of delivering results.
  • Exceptional communication skills.
  • A passion for retail, customer service, and fashion.
  • Availability to work Tuesday-Saturday, with one Saturday off per month.
  • Willingness to learn, coach, and train teams on ear piercing.
Perks:
  • Join a global business with endless career opportunities.
  • Work in a diverse and inclusive team environment.
  • Take your birthday off as an additional day of leave.
  • Enjoy a generous 50% discount on Lovisa products.
  • Participate in social events and personal development opportunities.
  • Be part of a referral rewards incentive program.
About Lovisa:

Lovisa is a fashion-forward jewelry brand that caters to anyone and everyone. We deliver new, must-have styles to our customers every week, with a focus on customer service and a core belief of 'It's about the customer, always.'


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