Administrative Support Representative
6 days ago
Unlock new opportunities in your career by applying for the Administrative Support Representative position at our Dandenong clinic.
Administrative Support Representative | Clinical Administration - Dandenong - Part-timeWe are seeking a skilled and organised individual to provide administrative support to our clinicians and help manage the day-to-day operations of our clinics.
You will play a key role in ensuring the smooth operation of our business, providing exceptional service to our clients, and helping them achieve optimal outcomes.
About Our VisionWe are a leading provider of hearing health care services with a network of 180+ clinics nationwide. We are passionate about helping people enjoy a better hearing experience so they can stay connected to the world they love.
Our highly-trained hearing care specialists are helping thousands of people every day to overcome hearing loss and improve their quality of life.
Your Key Responsibilities- Welcome our clients and manage their experience for optimal outcomes.
- Schedule and confirm appointments for our clients.
- Provide administrative support to our clinicians (Audiologists/Audiometrists).
- Efficiently manage the day-to-day operations of our clinics.
- Learn and competently use a range of software and applications.
- A passion for delivering an amazing client experience.
- Great communication and active listening skills.
- Resilience, self-motivation, and lots of energy.
- Excellent organisational and time management skills.
- Ability to work autonomously and effectively within a team.
- Focus on results and the best possible outcomes for both our clinic and our clients.
- An interest in learning about features and basic repair/maintenance of hearing aids.
- Prior experience in customer service/admin.
- Competitive remuneration package including base salary plus monthly performance bonuses.
- Salary packaging options.
- Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub.
- Generous employee discounts on Sonova Products for yourself and your family.
- Online Wellbeing Centre & Employee Assistance Program (EAP).
- Access to the LinkedIn Learning Platform.
- Opportunity to grow and develop in your role and beyond.
- A values-driven and people-centered culture.
- Being part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry.
- A genuinely rewarding role with purpose and meaning.
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