Technical Service Representative

4 days ago


Shire of Nillumbik, Australia Tradie Support Services Full time

This is an exciting opportunity to join our team as a Technical Service Representative and contribute to delivering exceptional customer service to our clients. In this role, you will be responsible for responding to client inquiries, resolving technical issues, and collaborating with internal teams to ensure seamless service delivery.

Key Responsibilities:
  • Respond to client inquiries via phone, email, or chat
  • Analyze and resolve technical issues using expert knowledge and diagnostic tools
  • Develop and maintain relationships with clients to ensure high levels of satisfaction
Qualifications:
  • Bachelor's degree in business administration or related field
  • 2+ years of experience in customer service or technical support environment
  • Excellent communication and problem-solving skills


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