Administrative Support Professional
5 days ago
We are seeking a dedicated and customer-focused individual to join our team as a Client Care Representative. In this role, you will play a critical part in providing an exceptional experience for our clients, from scheduling appointments to managing day-to-day operations.
You will have the opportunity to learn about our innovative hearing care solutions and develop your skills in client-facing communication, administration, and problem-solving.
As a valued member of our team, you will be supported by comprehensive training and ongoing development opportunities to ensure your success in this role.
Job Description- Welcome and manage client experiences for optimal outcomes
- Schedule and confirm appointments for clients
- Provide administrative support to clinicians (audiologists/audiometrists)
- Efficiently manage the day-to-day operations of our clinics
- Prior experience in customer service/administration
- A passion for delivering an amazing client experience
- Great communication and active listening skills
- Resilience, self-motivation, and lots of energy
- Competitive remuneration package including base salary plus monthly performance bonuses
- Salary packaging options
- Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
- Generous employee discounts on Sonova products for yourself and your family
- Online Wellbeing Centre & Employee Assistance Program (EAP)
- Access to the LinkedIn Learning Platform
- Opportunity to grow and develop in your role and beyond
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