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Vessel Operations Manager
3 weeks ago
This is a critical leadership position responsible for the safe operations of a vessel, overseeing compliance and on-board maintenance, and leading a crew to deliver exceptional service to guests.
- Exceptional guest experiences require leaders who provide outstanding service standards.
- Guest satisfaction depends on addressing complaints promptly and effectively.
- Crew motivation and growth rely on effective leadership and guidance.
- Ongoing training for staff members must meet high standards.
You are a dedicated professional focused on marine safety and compliance, ensuring all training and certifications are current. You prioritize the safety of the vessel, guests, and your team while enhancing guest experiences through exceptional service. With strong people management skills, you effectively coach and develop team members.
Key Requirements:- Maintain high levels of marine safety and compliance with current training and certifications.
- Demonstrate a proven ability to enhance guest experiences and increase satisfaction.
- Show a strong commitment to identifying and coaching employees for growth.
- Exhibit excellent guest service skills and dedication to meeting expectations.
- A competitive salary and positive work environment.
- Study Assistance Policy.
- A career with opportunities for progression, transfers, and secondments.
- Employee Referral Policy.
- Parental Leave program.
- Purchased Leave policy.
- Private Health discounts.
- Employee Assistance Program.
- Discounts on merchandise.
- Discounts at the Café & Bar.
- Discounts off the bar on board vessels.
- Free public transport.
- Salary sacrifice remote area benefits.
