Maritime Operations Manager

1 week ago

Airlie Beach, Queensland, Australia beBeeMaritime Full time $60,000 - $80,000

Job Title: First Mate

About the Role

We are seeking an exceptional individual to join our team as a First Mate. This is a full-time position that requires strong leadership and communication skills.

The successful candidate will support the Vessel Master and Engineer in managing daily vessel operations, ensuring outstanding crew performance and creating unforgettable experiences for our guests.

This role offers a unique opportunity to explore remarkable destinations and contribute to shaping lasting memories for our guests.

Key Responsibilities:

  • Assist the Vessel Master with administration and safety duties
  • Ensure guest safety, satisfaction, and optimal vessel and engine performance
  • Support watch-keeping, vessel handling, and navigation
  • Conduct regular onboard safety drills and crew training
  • Manage Deck Crew performance and training compliance
  • Promote high team performance and professional presentation
  • Address guest concerns promptly to maintain excellent service
  • Delegate daily tasks while ensuring marine standards are met
  • Adhere to operational procedures and WHS requirements
About You

You will be a professional role model, demonstrating efficiency, consistency, and strong leadership skills. With excellent people management abilities, you will provide clear guidance and constructive feedback while fostering team morale.

To excel in this role, you will have proven abilities in:

  • Delivering exceptional customer service and exceeding guest expectations
  • Communicating effectively with diverse audiences
  • Managing crowds and engaging in public speaking
  • Being reliable, self-motivated, and proactive
  • Creative problem-solving with a solutions-oriented mindset
  • Conducting safety drills confidently
  • Managing time effectively with strong organizational skills
Qualifications and Certifications

The ideal candidate will possess the following qualifications and certifications:

  • Master 24, with MED 3 or Coxswain Grade 1 (mandatory)
  • HLTAID011 Provide First Aid (mandatory)
  • HLTAID015 Provide Cardiopulmonary Resuscitation and Apply Oxygen Resuscitation (mandatory)
  • QLD Responsible Service of Alcohol (mandatory)
  • QLD Working with Children's Check (Blue Card) (mandatory)
Benefits

We offer a range of benefits to support your career growth and well-being:

  • Generous discounts on Journey Beyond travel and experiences
  • An attractive salary and positive work environment
  • Study Assistance Policy
  • A career with opportunities for progression, transfers, and secondments
  • Employee Referral Policy
  • Parental Leave program
  • Purchased Leave policy
  • Private Health discounts
  • Employee Assistance Program
  • Discounts on Journey Beyond merchandise
  • Discounts at the Cruise Café & Bar
  • Discounts at the bar on board vessels
  • Free public transport
  • Salary sacrifice remote area benefits

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