Administrative Service Support Specialist

18 hours ago


Parramatta Park, Queensland, Australia Heartland Motors Full time

Administer and support the service team at Heartland Motors in Chullora

Full Time, Automotive, Salary AU$60,000 - AU$70,000 per annum

About Heartland Motors

We are a third generation, family-owned and operated business with 5 fantastic locations throughout Sydney's 'Heartland'. We pride ourselves on being a dealer and an employer of choice.

Selling 16 brands across our multiple locations, we have remained a prominent presence in the automotive industry. Our dedication to excellence has earned us a reputation as a trusted name in the market.

About the Role

We are currently seeking a Trainee Administrator / Service Advisor to join our service team in Chullora. The successful candidate will be responsible for providing administrative support to the service team and assisting with daily tasks.

The ideal candidate will have a friendly and approachable personality, excellent time management skills, and the ability to communicate effectively with customers and staff. They should also be comfortable working in a fast-paced environment and have strong computer skills.

Responsibilities:

  • Taking phone and internet bookings
  • Service follow up calls
  • Looking after any customer enquiries
  • Answering incoming calls
  • Preparing all ROs for customers
  • Checking manufacturers systems for outstanding recalls
  • Amending / maintain customer / vehicle records
  • Processing supplier invoices
  • Filing
  • Organisation and support for office staff
  • Assisting the Service Manager

Requirements:

  • Previous Customer Service / Administration experience is an advantage
  • A willingness to learn the ropes of our busy service department
  • A friendly and approachable personality
  • Excellent time management
  • Ability to communicate effectively with customers and staff
  • Strong computer skills

What We Offer

This is a fantastic opportunity for someone looking to join a progressive dealership where success is encouraged. As a valued member of our team, you can expect a competitive salary, opportunities for career growth and development, and a supportive work environment.



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