Banking Consultant
6 days ago
We are seeking a highly skilled Banking Consultant to join our team in Townsville QLD. As a Banking Consultant, you will be responsible for providing exceptional customer service and ensuring that our customers receive a seamless branch experience.
Key Responsibilities- Provide customers with a seamless branch experience by meeting each customer's end-to-end banking needs.
- Act as a role model and peer coach to deliver the best possible customer experience.
- Contribute to a significant uplift in customer engagement and advocacy.
- Actively participate in and support bank programs and initiatives.
- Ensure compliance with ANZ and branch policies and procedures.
- Exceptional customer focus and retail experience.
- Experience in being a user and promoter of technology.
- Ability to multi-task and highly adaptable to change and ambiguity.
- Willingness to work in a collaborative team environment.
- Sound understanding of compliance.
- Excellent communication and interpersonal skills.
At ANZ, we offer a range of benefits and opportunities for our employees, including:
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A range of flexible working arrangements.
- Access to health and wellbeing services.
- Discounts on selected products and services from ANZ.
At ANZ, we are committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
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