Strategic Customer Experience Leader

3 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $90,000 - $120,000
Customer Experience Manager Role Overview

Lead a team to shape content strategy and drive customer engagement through insight-led storytelling.

Job Responsibilities
  • Develop and execute a content plan that positions the organization as a market leader.
  • Drive customer engagement through data-driven storytelling and collaboration with senior stakeholders.
  • Work closely with cross-functional teams to achieve business objectives.
Required Skills and Qualifications
  • Proven experience in content creation, preferably within financial services.
  • Skilled in developing engaging content across formats, including reports, videos, and infographics.
  • Strong research and analytical skills to identify content opportunities and trends.
  • Excellent communication, planning, and stakeholder engagement skills.
  • A passion for creating relevant content that drives real customer impact.
Benefits Package
  • Comprehensive benefits package, including generous employee-only discounts and flexible work arrangements.
  • Opportunities for professional growth and development, including tailored learning programs.
  • Support for work-life balance, including various leave options and wellness initiatives.
  • Chance to contribute to community development through volunteering opportunities.
How to Apply

Click on the 'Apply' button to begin your application process.

We welcome applicants from diverse backgrounds and abilities. If you require accommodations during the recruitment process, please contact us for support.

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