Process Designer Lead
2 weeks ago
Halcyon Knights is seeking a Process Designer Lead to join their Contact Centre Platform Consolidation program. The role involves detailed mapping of future state process, workflow, and call distribution of existing platforms, ensuring seamless integration of the new platform.
The benefits of this role include:
6-month daily rate contract with strong possibility for extension
Very flexible working arrangements - hybrid model, Melbourne CBD offices
Excellent exposure to large-scale telco transformation
Great company culture
Opportunities for progression into different projects
The requirements for this position are:
Previous experience as a Process Designer (not just Process Analyst) for a contact centre migration
Process & workflow design and optimization, journey orchestration
Excellent experience in Future-state Roadmap Design
Strong attention to details with excellent documentation skills
Expertise in tools including JIRA and Confluence
Ability to work closely with Business Analysts & Stakeholder management expertise - be able to communicate effectively with technical & non-technical stakeholders
Previous experience troubleshooting & testing
Previous experience in Telco is highly regarded
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Process Designer Lead
2 months ago
Melbourne, Victoria, Australia Halcyon Knights Full timeProcess Designer Lead OpportunityHalcyon Knights is seeking a skilled Process Designer Lead to join their Contact Centre Platform Consolidation program. As a key member of the team, you will be responsible for detailed mapping of future state process, workflow, and call distribution of the existing platforms, ensuring seamless integration of the new...
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Process Designer Lead
1 month ago
Melbourne, Victoria, Australia Halcyon Knights Full timeProcess Design Lead OpportunityHalcyon Knights is seeking a skilled Process Design Lead to join their Contact Centre Platform Consolidation program. As a key member of the team, you will be responsible for detailed mapping of future state process, workflow, and call distribution of the existing platforms, ensuring seamless integration of the new platform.Key...
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Process Designer Lead
4 weeks ago
Melbourne, Victoria, Australia Halcyon Knights Full timeProcess Design Lead OpportunityHalcyon Knights is seeking a skilled Process Design Lead to join their Contact Centre Platform Consolidation program. As a key member of the team, you will be responsible for detailed mapping of future state process, workflow, and call distribution of the existing platforms, ensuring seamless integration of the new platform.Key...
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Process Designer
3 weeks ago
Melbourne, Victoria, Australia Halcyon Knights Full timeProcess Design Lead OpportunityHalcyon Knights is seeking a skilled Process Design Lead to join their Contact Centre Platform Consolidation program. As a key member of the team, you will be responsible for detailed mapping of future state process, workflow, and call distribution of the existing platforms, ensuring seamless integration of the new platform.Key...
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Process Designer
2 months ago
Melbourne, Victoria, Australia Halcyon Knights Full timeJob Title: Process DesignerJob Summary: Halcyon Knights is seeking a skilled Process Designer to join their team. As a Process Designer, you will be responsible for designing and optimizing business processes to improve efficiency and effectiveness.Key Responsibilities:Design and map future-state processes, workflows, and call distributions for the Contact...
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Process Designer
2 months ago
Melbourne, Victoria, Australia Halcyon Knights Full timeJob Title: Process DesignerJob Summary: Halcyon Knights is seeking a skilled Process Designer to join their team. As a Process Designer, you will be responsible for designing and optimizing business processes to improve efficiency and effectiveness.Key Responsibilities:Design and map future-state business processes, workflows, and call distributionsEnsure...
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Process Design Specialist
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Senior Process Engineer
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Senior Process Engineer
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Senior Process Engineer
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Melbourne, Victoria, Australia Integrated Project Services Full timeIntegrated Project Services is seeking a talented Senior Process Engineer to lead design efforts for technically complex facilities in the pharmaceutical industry. This full-time, hybrid role involves designing and implementing manufacturing processes and supporting utilities, as well as mentoring team members and learning from others.In this position, you...
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Lead Game Designer
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Melbourne, Victoria, Australia Playside Studios Ltd Full timeLead Game DesignerAt PlaySide Studios Ltd, we're seeking a highly skilled and experienced Lead Game Designer to join our team. As a key member of our design team, you'll be responsible for leading the design process and ensuring the game vision is implemented across all feature levels of the game.Key Responsibilities:Manage and lead a design team to drive...
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Product Design Lead
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Melbourne, Victoria, Australia Randstad Full timeKey Responsibilities:Lead the design process for the entire mobile app customer journey, from discovery to post-purchase, ensuring a user-centric experience across all touchpoints.Participate in continuous user testing, gathering customer feedback, and iterating designs with UX Designers and Technology teams to enhance the overall app experience.Provide...
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Lead Game Designer
2 months ago
Melbourne, Victoria, Australia Playside Studios Ltd Full time{"h1": "Lead Game Designer at PlaySide Studios Ltd", "p": "At PlaySide Studios Ltd, we're seeking a talented Lead Game Designer to join our team. As a key member of our design team, you'll be responsible for driving the implementation of game features and systems, owning the high-level design, and ensuring cross-functional alignment.Key Responsibilities:*...
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Lead Game Designer
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Melbourne, Victoria, Australia Playside Studios Ltd Full timeAt PlaySide Studios Ltd, we're seeking a highly skilled Lead Game Designer to join our team. As a key member of our design team, you'll be responsible for leading the design process and ensuring the game vision is implemented across all feature levels of the game.Key Responsibilities:Manage and lead a design team to drive the implementation of game features...
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Lead Game Designer
1 month ago
Melbourne, Victoria, Australia Playside Studios Ltd Full timeLead Game DesignerAt PlaySide Studios Ltd, we're seeking a highly skilled and experienced Lead Game Designer to join our team. As a key member of our design team, you'll be responsible for driving the implementation of game features and systems, ensuring cross-functional alignment, and making strategic decisions based on data and player feedback.Key...