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Multilingual Financial Services Representative
4 weeks ago
At CMC Markets Asia Pacific Pty Ltd, we are committed to delivering exceptional service to our clients in the financial services industry. As a Bilingual Trade Services Associate (Cantonese/Mandarin + English), you will play a key role in maintaining our reputation as an industry leader.
Your journey begins with comprehensive training, including the prestigious RG146 Financial Regulatory qualification. You will gain invaluable experience, develop your skills, and lay the foundation for a thriving career in the industry while participating in our career development pathway.
You will be the voice of CMC Markets, responding to client queries via phone, email, live chat, and messaging. Act as a brand ambassador, delivering exceptional service that keeps our clients coming back. Identify opportunities to enhance the client experience, contributing to our industry-leading reputation.
Benefits- We offer a competitive salary range of AU$ 80,000 - AU$ 120,000 per annum, depending on experience.
- A generous leave policy, including up to 5 extra days of annual leave after each year of service.
- Unlimited access to our benefits & wellbeing hub, where you can save money through various retailer discounts and make use of resources that will enhance your physical and mental wellbeing.
- A dedicated team environment, collaborating with colleagues from diverse backgrounds to achieve common goals.
- Strong customer service orientation and ability to thrive in a client-centric environment.
- Demonstrated passion and enthusiasm for the financial services industry.
- Effective communication skills, both verbal and written.
- Resilience and adaptability in a high-volume call centre setting.
- Eligibility to work in Australia permanently.
We value diversity and inclusion, creating a workplace where our people feel confident to be themselves, feel valued, and can do their best work. We seek out unique perspectives because we know it will lead to better outcomes for everyone.
