Customer Experience Lead

About the RoleWe are seeking a highly skilled Sales and Guest Experience Manager to join our team at Belgravia Leisure. As the Sales and Guest Experience Manager, you will be responsible for leading a high-performing team to achieve outstanding health and participation outcomes for our community.Key ResponsibilitiesLead and develop a passionate and engaged...

Job DescriptionWe are seeking a highly motivated and experienced Sales and Guest Experience Manager to join our team at Belgravia Leisure.Key Responsibilities: Meet monthly new member and program enrolment targets and associated KPIs, maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure, work with and support the Centre Manager...

About the RoleAs a key member of our Front Office team, you will be responsible for delivering exceptional customer experiences and creating lasting impressions on our guests. Your primary focus will be on greeting guests warmly, checking them in and out efficiently, and making adjustments to their bookings as needed.About YouWe're looking for a highly...

IntroductionOvolo Group is seeking a talented and customer-focused Guest Service Agent to join our dynamic team. As a key member of our front office team, you will be the first point of contact for our guests and play a vital role in ensuring their stay with us is memorable and enjoyable.ResponsibilitiesAs a Guest Service Agent, your key responsibilities...

About Ovolo NishiWe are a lifestyle brand with hotels and restaurants across Hong Kong, Australia, and Indonesia.Our mission is to share happiness by creating good vibrations that carry far and wide.At Ovolo, we want you to be yourself and empowered to speak from the heart.We are inspired by artistic modern luxury and sustainable design.The RoleAs our Guest...

Ovolo Nishi is a unique hospitality brand that embodies the spirit of innovation and creativity. Founded in 2010, our company has grown exponentially, both in size and confidence, while maintaining a strong passion for delivering exceptional customer experiences.We are dedicated to sharing happiness through our mission to create good vibrations that carry...

Job OpportunityWe are seeking a highly motivated and experienced Sales and Guest Experience Manager to join our team at Belgravia Leisure.The successful candidate will be responsible for leading a high-performing team to achieve exceptional customer service and sales targets.

Audit and Lead a High Performing TeamWe are seeking an experienced Sales & Guest Experience Manager to build, develop and lead a high-performing team at our aquatic and leisure facilities.As the Sales & Guest Experience Manager, you will be responsible for the recruitment, training and development of Guest Experience staff to meet new member and program...

We are seeking a highly motivated and experienced Customer Experience Manager to lead our aquatic and leisure services team. As the Sales & Guest Experience Manager, you will be responsible for developing and executing plans to drive exceptional customer service and a culture of innovation.Key AccountabilitiesMeet monthly new member and program enrolment...

Key ResponsibilitiesThe Front Desk Sales and Guest Experience Team Lead will be responsible for building, developing and leading a high-performing team to achieve fantastic health and participation outcomes for the community.

Ovolo Nishi is a leading lifestyle brand with hotels and restaurants across Hong Kong, Australia, and Indonesia. Our mission is to share happiness by creating good vibrations that carry far and wide. We're a company that values individuality and encourages our team members to be themselves.As a Guest Service Agent, you'll be the first point of contact for...

About the National Film and Sound Archive of AustraliaThe National Film and Sound Archive of Australia is Australia's leading cultural institution, dedicated to collecting, preserving, and sharing Australia's rich audiovisual heritage. We are a dynamic and innovative organisation, committed to delivering exceptional public programs and visitor experiences...

Job Title: Sales and Guest Experience CoordinatorJob Summary: We are seeking a highly motivated and experienced Sales and Guest Experience Coordinator to join our team at Belgravia Leisure. The successful candidate will be responsible for leading a high-performing team to achieve fantastic health and participation outcomes for the community.Key...

About the RoleAs a Guest Service Agent at Ovolo Group, you will be the first point of contact for our guests and play a crucial role in creating a lasting impression of our hotels and brand. Your primary responsibility will be to provide exceptional customer service, ensuring that every guest feels welcome and valued.Greet guests upon arrival and...

About the RoleWe are seeking a skilled Guest Service Agent to join our team at Ovolo Nishi. As a key member of our front office team, you will be responsible for delivering exceptional customer service to our guests.Your Key ResponsibilitiesDeliver warm and welcoming greetings to our guestsCheck guests in and out efficiently and effectivelyModify and adjust...

Deliver Exceptional Customer Service as a Guest Service Agent with Ovolo GroupWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at Ovolo Nishi in Canberra. As a key representative of our brand, you will be responsible for providing exceptional service to our guests from the moment they arrive at our hotel.About the...

About the RoleWe are seeking a highly motivated and experienced Duty Manager to lead our team and locations to new heights. As a key member of our operations team, you will be responsible for driving sales growth, ensuring customer satisfaction, and maintaining a culture of service excellence.Key ResponsibilitiesDevelop and implement sales strategies to...

Ovolo Group is an independently owned and operated lifestyle brand with a passion for creating unforgettable experiences. With hotels and restaurants across Hong Kong, Australia, and Indonesia, we're known for our unique approach to hospitality.We're seeking a highly skilled Guest Service Experience Expert to join our team at Ovolo Nishi in Canberra's...

Unlock Your Potential in the Fitness IndustryAre you a motivated and passionate individual looking to take your career to the next level? Do you have a genuine enthusiasm for fitness and a drive to succeed?As a Gym Host at David Lloyd Clubs, you will play a vital role in delivering an exceptional member experience. You will be responsible for creating a...

About the National Film and Sound Archive of AustraliaThe National Film and Sound Archive is Australia's premier cultural institution, dedicated to the preservation and sharing of audiovisual media. With a collection spanning over eight decades, the NFSA is a treasure trove of cultural heritage, attracting millions of visitors each year.In this exciting era...