Experience the Art of Hospitality

7 days ago


Acton Park, Tasmania, Australia Ovolo Group Full time

Ovolo Nishi is a leading lifestyle brand with hotels and restaurants across Hong Kong, Australia, and Indonesia. Our mission is to share happiness by creating good vibrations that carry far and wide. We're a company that values individuality and encourages our team members to be themselves.

As a Guest Service Agent, you'll be the first point of contact for our guests, providing a lasting impression of our hotel and brand. You'll be responsible for greeting guests, checking them in and out, modifying bookings, promoting the hotel's amenities, making suggestions based on your knowledge of the area, and attending to guest enquiries.

We're looking for someone with a strong passion for customer service and a dedication to ensuring ultimate customer satisfaction. Previous front office experience is ideal, but we're also open to candidates with a bubbly personality who can bring energy and enthusiasm to our team.

The successful candidate will have the opportunity to work in a brilliant team environment, receive career opportunities, job enrichment, and a supportive work environment. You'll also enjoy hotel benefits, stay fit and fabulous through our wellbeing programmes, develop relationships and make a difference to people's lives through our community programme, and have an autonomous role with creative license to showcase your entrepreneurial talent.

Achieving success in this role requires a high level of creativity, flexibility, and problem-solving skills. If you're a motivated individual who thrives in a dynamic environment and is passionate about delivering exceptional customer experiences, then we'd love to hear from you.

Our estimated salary range for this position is $60,000 - $80,000 per year, depending on your location and level of experience. As a valued member of our team, you'll have access to ongoing training and development opportunities to help you grow and succeed in your career.



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