Customer Experience Ambassador
4 days ago
We are a lifestyle brand with hotels and restaurants across Hong Kong, Australia, and Indonesia.
Our mission is to share happiness by creating good vibrations that carry far and wide.
At Ovolo, we want you to be yourself and empowered to speak from the heart.
We are inspired by artistic modern luxury and sustainable design.
The RoleAs our Guest Service Agent, you will be the first point of contact for our guests when entering any of our hotels.
You will be responsible for greeting guests, checking in and out guests, modifying and adjusting guest bookings, promoting the hotel and its amenities, making suggestions to guests from your knowledge of the area, attending to guest enquiries in person or via phone and email, and supporting the Front Office management team.
This is an autonomous role with oodles of creative license and chance to showcase your entrepreneurial talent.
About YouWe want someone who has a strong passion for customer service and ensuring ultimate customer satisfaction.
You have a bubbly personality and ideally previous front office experience, but if you have what it takes, we want to hear from you.
What You'll GetA chance to shine in a brilliant team environment, career opportunities, job enrichment, and a supportive work environment.
Hotel benefits, wellbeing programmes, community programme involvement, and room upgrades.
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Guest Service Ambassador
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