Customer Support Associate

1 week ago


Perth, Western Australia Commonwealth Bank of Australia Full time

We are seeking a Customer Support Associate to join our team at the Commonwealth Bank of Australia. As a Customer Support Associate, you will be the friendly voice our customers hear when they contact us on a broad range of everyday banking enquiries.

You will leave a lasting impression on your customers by providing friendly, personal and efficient service. You are empathetic and resilient, able to walk in our customer's shoes and ask the right questions to understand what they really need.

Our team at the Commonwealth Bank of Australia values the hard work our team puts in to create an exceptional customer experience. We want to do the same for you. That's why we offer an 18 month development program to upskill and develop your Customer Care capabilities.

We believe in rewarding your development and performance. You will have the opportunity to broaden your skills across multiple banking products to help enhance the customer experience.

As a Customer Support Associate, you will work from home in the comfort of your own space, but still be part of a team that values connection and collaboration. You will have the opportunity to stay connected and engaged through our interactive "Hub" days.

We strive to make finding your dream job as easy as possible. If you require additional support, please contact HR Direct on 1800 989 696.



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